Shipping Policy of Viraasi Studio Pvt Ltd
Viraasi Studio Pvt Ltd ("we" and "us") is the operator of
(https://www.viraasi.com) ("Website"). By placing an order through this Website
you will be agreeing to the terms below. These are provided to ensure both
parties are aware of and agree upon this arrangement to mutually protect and set
expectations on our service.
- Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and
destination of the items in the order. Payment for shipping will be collected
with the purchase.
This price will be the final price for shipping cost to the customer.
- Delivery Terms
2.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days
2.2 Change of Delivery Address
Orders placed before 03 PM will be dispatched the same day,
otherwise, within the next business day.
Our warehouse operates on Monday - Saturday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.
2.3 Change of Delivery Address
For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched.
2.4 P.O. Box Shipping
Viraasi Studio Pvt Ltd will ship to P.O. box addresses using postal services
only. We are unable to offer couriers services to these locations.
2.5 Items Out of Stock
If an item is out of stock, we will wait for the item to be available before
dispatching your order. Existing items in the order will be reserved while we
await this item.
2.6 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation.
- Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.
- Customer service
For all customer service enquiries, please submit an enquiry at